Privacy Policy

Last updated: February 27, 2026

CuesBeat (“we”, “us”, “our”), a company registered in Singapore, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the CuesBeat mobile application (the “App”), the website at cuesbeat.com (the “Site”), or any related services (collectively, the “Services”).

We comply with Singapore’s Personal Data Protection Act (PDPA), applicable data protection laws in jurisdictions where the App is available, and the privacy requirements of the Apple App Store and Google Play Store.

1. Information We Collect

CuesBeat is designed to function primarily offline and locally on your device. We collect **minimal personal information** and only what is necessary to provide the core functionality.

Information You Provide

• Email address and basic profile information (name or username) when you create an account
• Profile photo (optional)
• Authentication data if you sign in via third-party services (Apple ID, Google, or Facebook)

Subscription & Payment Information

Payments and subscription management are handled entirely by the Apple App Store or Google Play Store. We do not collect, store, or process your payment card details, billing address, or other financial information.

Technical & Usage Information

• Device information (device model, operating system version, app version)
• Crash reports, performance metrics, and diagnostic data (collected automatically and anonymized)
• IP address and approximate location derived from IP (for security, fraud prevention, and analytics)
• Usage statistics (e.g., features accessed, session duration) — aggregated and anonymized

We do **not** collect:

• Precise geolocation
• Microphone, camera, or contacts data (beyond what you explicitly grant for track import)
• Audio content or user-created cues/tempo settings (these remain stored locally on your device)
• Advertising identifiers for cross-app tracking

2. How We Use Your Information

We use the collected information solely to:

• Provide, maintain, and improve the Services
• Authenticate and manage your account
• Process subscriptions via the relevant App Store
• Respond to support inquiries and communicate with you
• Detect, prevent, and address technical issues, fraud, or abuse
• Comply with legal obligations

We do not sell your personal information. We do not use it for marketing purposes or targeted advertising.

3. Data Sharing and Third-Party Services

We may share your information only in these limited circumstances:

• With Apple Inc. and Google LLC — for App Store/Google Play account management, payments, crash reporting, and analytics (subject to their privacy policies)
• With cloud hosting and authentication providers (e.g., AWS, Firebase Authentication) under strict data processing agreements
• With legal authorities when required by law, court order, or to protect our rights

We do not share your personal data with third-party advertisers or for cross-app behavioral advertising.

4. Data Retention

We retain your personal information only for as long as necessary to provide the Services, fulfill legal obligations, or resolve disputes. Account-related data is retained while your account is active. You may request deletion of your account and associated data at any time (see section 6).

Anonymized usage and diagnostic data may be retained longer for product improvement purposes.

5. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or update your personal information
• Withdraw consent (where processing is based on consent)
• Request deletion of your data (subject to legal retention obligations)
• Object to or restrict certain processing
• Receive a copy of your data in a portable format

Under Singapore’s PDPA, you also have rights to access and correct your personal data, and to withdraw consent for collection, use, or disclosure.

To exercise any of these rights, contact us at privacy@cuesbeat.com. We will respond within the timeframes required by applicable law (typically 30 days).

7. Children’s Privacy

The Services are not directed to children under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside Singapore (including the United States and other jurisdictions where our service providers operate). We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy in the App or on the Site and updating the “Last updated” date above. Your continued use of the Services after such changes constitutes acceptance of the updated policy.